Refund Policy
Last updated: October 9, 2026
14-day refund guarantee
If you are not satisfied with ReleaseBadge Pro, you can request a full refund within 14 days of any charge. No questions asked.
How to request a refund
- Email support@releasebadge.com from your account email address, or
- use the link in your Paddle receipt email.
Refunds are issued to your original payment method by Paddle, our Merchant of Record, and usually appear within 5 to 10 business days. Taxes charged on the order are refunded too.
After 14 days
Charges older than 14 days are generally not refundable, but write to us and we will consider genuine problems case by case.
Cancelling
You can cancel at any time from the Manage Subscription button in your dashboard. Your Pro access continues until the end of the period you have paid for, and you will not be charged again.
What happens to your account after a refund
Your account returns to the Free plan. Your changelog entries are kept, and the Free plan's limits apply to what is displayed publicly.